Open Password – Tuesday, May 24, 2022
#1075
Switzerland – Stephan Holländer – Bibliosuisse – Sabine Graumann – Graumann Consulting Services – Urs Naegeli – Teaching Institute for Documentation – Ciba-Geigy – Edipresse – Information and Documentation course – University of Applied Sciences Graubünden – Consulting Services – Federal Parliament – Swiss Association for Documentation – Library Information Switzerland – Arbido – Password – bit online
Digital Documents – Digital Document Transfer – Scott Wlson – eFax – Consensus Cloud Solutions – Compliance and Security Regulations – File Sharing Apps and Services – Internal Fax Servers, Document Servers, and Other Transfer Platforms – PCI Security Standards Council – Credit Card Information – PCI DSS – Hacker Attacks – Data Breaches – Cloud Based Services
ConTech 2022 – Shifting from Power to Purpose – Age of Data – Disruptions – Pandemic – Cultural Evolution – Intersection of Content, Technology and Chaos – Thought Leadership, Practical Tools, Case Studies and Stories of Successful Transformation – Hybrid Conference
- Title
Switzerland
Stephan Holländer becomes an honorary member of Bibliosuisse – By Dr. Sabine Graumann
- Business communication
Mastering the Complexities of Securely Transferring Digital Documents – By Scott Wilson
- ConTech 2022
Shifting from Power to Purpose in the Age of Data – Focusing on the Intersection of Content, Technology and Chaos
Switzerland
Stephan Holländer becomes
an honorary member of Bibliosuisse
By Dr. Sabine Graumann, Graumann Consulting Services
Stephan Hollander
Stephan Holländer is an honorary member of the Swiss Bibliosuisse. This award was presented to him at the annual meeting of Bibliosuisse in recognition of his services to the information and library industry. Congratulations on your honorary membership, Stephan!
Above-average commitment, drive, humor, strong natural talent for networking and communication, determination and high implementation skills – there is no doubt: Stephan has made a great contribution to the information and library industry. I was very pleased to be able to attend the laudatory speech live in Bern from Professor Dr. Urs Naegeli was there.
Stephan Holländer is a lawyer and completed postgraduate training as a scientific documentarian at the Teaching Institute for Documentation in Frankfurt am Main in 1988. He initially became head of media documentation at Ciba-Geigy AG in Basel and later took over the information and documentation center at Edipresse SA in Lausanne. In 1997 he designed the new “Information and Documentation” course at what was then the University of Technology and Economics in Chur, now the Graubünden University of Applied Sciences, became its first director and trained his first students with great commitment. To this day he teaches in Chur and also in Geneva in the German and French-language I+D course as well as in several other continuing education courses. His dual qualifications as a lawyer and scientific documentarian make it easy for him to enrich even the most difficult legal topics with many best-practice examples, thus captivating and convincing his students. Not to forget the humorous episodes that help students not to forget important contexts.
In 2010, Stephan Holländer founded the sole proprietorship Holländer, through which he offers consulting services for archives and libraries. Thanks to his continuous teaching activities, clients can be sure that his advice is up to date with the latest knowledge. This creates trust, success and long-term customer relationships. Even the Swiss Federal Parliament had the Dutch bring them up to date on digital copyright law.
From the very beginning, Stephan Holländer was keen to get involved in his industry. From 1996 to 2001 he was President of the Swiss Association for Documentation (SVD). After the merger of the SVD with the Swiss library association to form “Library Information Switzerland” (BIS), he continued to be committed to his industry, for example as editor of Arbido, the official publication of BIS, and as a member of the association’s legal and ethics committee. Thanks to his extensive international personal network, he has been able to put together an up-to-date and attractive further training program for BIS members year after year.
As a long-time author for Password and bit online, he gained a readership throughout the German-speaking world. Anyone who reads texts by Stephan Holländer knows from the outset that this is “good writing” and there is a lot of content behind it
Business communication
the complexities of securely transmitting
digital documents
By Scott Wilson, Vice-President of International Sales & Support at eFax
(Consensus Cloud Solutions)
Scott Wilson
Businesses today face a number of challenges as they navigate the complexities of securely digitally transmitting their important documents.
Sending and receiving important, business-critical or time-critical documents (whether as an email attachment, via a file sharing app or as a digital fax) is now an important part of business processes and communication.
Digital documents are now a primary form of business communication, and everything from contracts to proposals to tenders should be considered data subject to compliance and security regulations.
Let’s explore the four most important considerations for businesses when it comes to securely transmitting digital documents.
____________________________________________________
- The cloud as a document platform
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When managing electronic documents, companies and organizations must, on the one hand, solve the challenge of providing seamless access to authorized employees, while at the same time denying access to unauthorized employees and also ensuring security.
Many companies rely on off-the-shelf file sharing apps and services to deliver electronic documents. In practice, however, these platforms do not provide secure and auditable means for faxing, emailing, or transmitting electronic documents.
File sharing apps and services are designed for daily exchange between colleagues and teams. They are not suitable for one-off transfers of individual documents.
Given the limitations of file sharing platforms, companies are considering alternative options – including setting up internal fax servers, document servers and other transmission platforms. These internal document delivery systems are often considered closed systems. However, they are poorly suited to sending electronic documents to external third parties, especially those who rarely request electronic documents – such as contracts, records, instructions and general statements.
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- Management and storage of digital documents
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To manage and store digital or electronic documents, let’s first define what they are. The term “digital documents” encompasses a variety of technologies and formats, from PDFs to digital faxes to scanned paper documents.
The definition of a “digital document” depends on the context of the company using it and how that use is influenced by company policies and compliance requirements. The all-or-nothing approach is the easiest way for most companies to manage their electronic documents and is based on the idea that any content sent electronically is considered a digital document and must be managed.
As long as digital documents can only be transmitted via managed email, fax services or other systems that prevent data loss, the provenance of the data they contain is less of a concern. Traditional security policies can be used to control access to the files, while the transfer of information can focus on the digital documents themselves.
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- PCI Compliance
_____________________________________________________
In 2006, the PCI Security Standards Council (PCI SSC) introduced a new set of requirements to ensure a secure credit card environment at all companies that process, store, or transmit credit card information. To help businesses accept credit cards securely, the SSC provides a comprehensive framework of rules and guidelines, as well as tools and support resources. Initial encryption standards that previously applied only to merchant transactions have been expanded to cover encrypted transactions on the Internet. Credit card companies’ security protocols are based on the Data Security Standard (PCI DSS), which is mandatory in the payment card industry.
Cardholders’ sensitive financial information is protected by PCI compliance standards to prevent fraud and minimize data breaches. Unencrypted information is more vulnerable to hacker attacks. In addition to identity theft, hackers can use the cardholder’s sensitive information for a variety of fraudulent activities. PCI compliance is an industry mandate, and those who fail to comply can be subject to fines for breaches of agreements and negligence. Additionally, those who do not comply are at risk of theft and fraud caused by data breaches.
PCI compliance means your systems are secure and the possibility of data breaches is reduced. Even a single security breach can ruin your brand reputation, cause customers to lose trust in your ability to protect sensitive credit card information, and ultimately destroy your customer loyalty. In addition to the negative impact on a company’s reputation, data breaches can result in lawsuits, insurance claims, canceled accounts, card issuer fines, and regulatory fines.
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- Security of e-documents
_____________________________________________________
The introduction of e-documents as a subset of data files brings new security concerns. Enabling e-documents to be portable while remaining secure during transmission is a priority. For e-documents to be considered secure, the same general policy rules and accountability requirements must be applied regardless of what transmission medium or service is used.
The transfer of e-documents can be accomplished via cloud-based services. However, introducing these services can result in a closed platform that makes it difficult for users to share electronic documents – which can also negatively impact productivity.
To properly secure electronic documents, companies can combine open platform technologies with cloud-based service tools. They should provide encryption of e-document transmission, security controls to allow or deny e-document transmission, integrated fax, email, and e-document transmission capabilities, and a user-friendly interface suitable for working across multiple operating systems and browser is designed.
ConTech 2022
Shifting from Power to Purpose in the Age of Data
Focusing on the Intersection of Content,
Technology and Chaos
29th & 30th November, ConTech 2022 – Shifting from Power to Purpose in the Age of Data, at The Marriott Regent’s Park, London.
(ConTech) The information industry was already experiencing disruptive challenges when the global pandemic hit and accelerated the pace of change. With increased customer expectations, rapidly changing technology capabilities, and business model uncertainty it seems fair to say content markets can no longer be viewed as mature. Change within existing structures and habits is no longer enough to keep up the changing landscape. Cultural evolution is needed to manage the rapid pace of change and high degree of uncertainty we face. Values, behaviors, and decision-making protocols must get renewed attention for us to sustain, compete, and thrive.
ConTech 2022 is sharply focused on this intersection of content, technology and chaos and will deliver an exceptional conference with thought leadership, practical tools, case studies and stories of successful transformation.
ConTech 2022 will look at Culture, Product, Content and Data, and the ‘from’ to ‘too’ journey that they all take. It is time to ask questions, whether the answer is what is wanted or not, whether it is thought to be ignorant or not, to an ‘expert’ or to a ‘hidden hero’. ConTech creates a platform for all those discussions and insights to take place.
The ConTech 2022 team is currently in discussions with speakers and sponsors, and we certainly feel the more the merrier. So, if you are interested in speaking, please do let us know as soon as possible as our speaker slots are highly sought after and filling up fast. The sessions will be a mixture of inspiring keynotes, thought leadership and evidence backed success stories. Get in touch with Cathryn@contech.live to register your interest or to submit your ideas.
This year ConTech 2022 will continue hybrid! In person in London and online. The ConTech community can experience face to face and digital delivery that is completely integrated and presents major new opportunities to learn, network and share.
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